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Barcelona Airport Guide to Barcelona Airport–El Prat (BCN)

Barcelona Airport Services

Wi-Fi

Free and unlimited Wi-Fi is available at Barcelona Airport, just connect to "AIRPORT FREE WIFI AENA" network.

BARCELONA AIRPORT LUGGAGE STORAGE 

At BCN Airport there is no luggage storage facility. However, passengers can use the baggage wrapping or the carrier service. 

 

information desks

Do you need some kind of information regarding Barcelona Airport? At both airport terminals, Terminal T1 (floor 1 and 3), Terminal T2B (floor 0) and Terminal T2 (floor 1) you can find information desks.

Service 24/7.

Tourist information

For any kind of tourist information about either Barcelona or Catalonia, find information desks at Terminal T1 (floor 1), TB2 (floor 0) and at both terminals metro stations.

For further information, please call: +34 933 788 175 | +34 935 575 220 | ot.aeroportbcnta@gencat.cat

ATMs

There is a wide offer regarding ATMs in Barcelona Airport.

Banks

Caixabank:

- Terminal T1: floor 0, floor 1 and floor 3
- Terminal T2B: floor 0

Currency exchange

Regarding currency exchange services, Barcelona Airport is provided with a couple of Currency Exchange companies:

Global Exchange:
- Terminal T1: floor 1 and floor 3
- Terminal 2: Floor 1
- Terminal T2A and T2B: floor 0
- Terminal T2C: Floor 0

Contact: 900 855 550 | atencioncliente@grupoglobalexchange.com

La Caixa
- Terminal T1: floor 1
- Terminal T2B: floor 0

Contact: +34 933 702 063

VAT refund

If you wish to get your VAT refund and you are a non-UE resident, spend at least € 90.15.

In order to get a VAT refund, you must have a Tax Free stamp in your invoice which is provided at the Guardia Civil police customs located in both Terminal T1 (floor 3) and Terminal T2B (floor 0).

Service 24 hours.

Pharmacy

At Barcelona Airport you can find a couple of pharmacies at Terminal T1 (floor 3) and Terminal T2B (floor 0).

For further information, please call: +34 934 991 373 / +34 933 704 503.

Lost & found

Have you lost any personal belonging? The Lost & Found office is located at Terminal T1, floor 0.

You can retrieve your items from 8:00 am to 10:00 pm.

For further information, please call: +34 932 596 440.

Medical services

Barcelona Airport is equipped with medical services ready to attend passengers.

Also, along the airport terminals, there are over 40 Heart Rescue Points.

Religious spaces

For passengers who wish to pray prior boarding their flight, there is a chapel located in T1 in the first floor, in La Plaza.

On the other hand, for other confessions, there is a multi-confessional chapel located within the same premises.

Opening hours: From 06:00 am to 10:30 pm.

For further information, please call: +34 936 327 630.

Children’s play areas

In order to get kids entertained, find several children’s play areas at Terminal 1 floor 1 and floor 3 and Terminal T2A floor 0 and 1.

 

Other services

- Restaurants and cafeterias
- Shops 
- Duty Free 
- Left luggage
- Baggage wrapping
- Meeting points
- Police stations
- Luggage trolleys

If you want to take a look at the different shops and duty free options, please check here

Airport hotel

Sleep & Fly Barcelona is available 24/7 in Barcelona Terminal 1, first level.

Rooms are equipped with double bed, private bathroom, flat screen TV, telephone, among other services.

Rooms can be booked between 10:00 am to 06:00 pm for day use, 3-6 hours, or overnight.

Lounges

Premium VIP Lounge: Terminal 1. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones, Gym. Smoke is not allowed.

Showers, Private rooms, Conference rooms and Printers and copiers are available upon payment.

Sala VIP Colomer: Terminal 1. Services: Snacks, Alcoholic drinks, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals. Smoke is not allowed.

Wi-Fi, Printers and Copiers are available upon payment.

Sala VIP Miró: Terminal 1, towards D Gates. Services: Snacks, Alcoholic drinks, Flight monitors, Newspapers, Magazines, TV, Children’s area, Conference rooms, Internet terminals, Telephones. Smoke is not allowed.

Wi-Fi, Showers, Spa services, Printers and copiers are available upon payment.

Sala VIP Pau Casals: Terminal 1. Services: Snacks, Alcoholic drinks, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Conference rooms, Internet terminals, Telephones. Smoke is not allowed.

Wi-Fi, Showers, Spa services, Printers and copiers are available upon payment.

Sala VIP Canudas: Terminal 2, close to U Gates. Services: Snacks, Alcoholic drinks, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Telephones. Smoke is not allowed.

Wi-Fi, Spa, Printers and Copiers are available upon payment.

Purchase your pass to Barcelona Airport lounges